Terms and Conditions

About Us
Welcome to the Colorwowhair.com/us website. Color Wow hair care products sold on this website are distributed by Federici Brands LLC (also referred to hereinafter as, "We, Us or Our"), 195 Danbury Road, 3rd Floor, Wilton, CT 06897 USA;  please call 1-844-495-5969 or email customer services inquiries to:   [email protected].   

Customer Service Inquiries
By Email:
[email protected]

By Mail:
Federici Brands LLC
195 Danbury Road, Ste A300
Wilton, CT 06897
U.S.A.
  
By Phone:
1-844-495-5969

Terms of Use
Please review all of the terms set forth herein and below that govern your use of this website ("Site") and the purchase of products from this Site. Your use of this Site constitutes your agreement to follow and be bound by those terms. We may from time to time change the site, the terms of use of the Site, and all content without notice to you and the use of our site following such changes constitutes your agreement to follow and be bound by any such changes. The services and products available on this Site are for personal use only. This Site is not for commercial use such as resale.

Delivery Charges
Delivery charge on shipments within the United States is FREE on orders over $30 with delivery via United States Postal Service or UPS.
Orders under $30 (after discounts) will be charged a flat fee of $5.95
We can only ship within the U.S.A. at this time.

Delivery Terms
Due to the fact that we are currently seeing a large increase in online orders during this unprecedented time, there may be a delay in the delivery process.  We are working hard to get all website orders shipped and a appreciate your patience with any delays.

Standard delivery time is up to 8 business days (Monday through Friday).
We will attempt to ship accepted orders within 48-72 hours of acceptance.
All orders are subject to payment card authorization and stock availability. If goods are not available for immediate dispatch you will be asked via email if you wish to proceed. We reserve the right to limit quantities and to correct any errors or omissions that relate to the products, pricing and availability.

Pricing Policy
All our products are priced in U.S. Dollars. We reserve the right to change prices and specifications without prior notice.

Methods of Payment
You can make your payment by major Credit card, Debit card, PayPal Account or AmazonPay. Your credit/debit card statements will display as "Timebo / CWOW".

By Credit/Debit Card/PayPal Account
Your credit/debit card will be debited after you place your order and receive approval, as is the case with most online stores.

Credit Card Security
The privacy of your personal information is important to us. Credit/debit card transactions are handled by PayPal Credit Services. Please do not email or send your credit/debit card details to us. We can not be responsible for your personal details if emailed or sent to us.

Intellectual Property Rights
We own the content (with the exception of the User Generated Content) on these sites including but not limited to registered trademarks, copyright, video material, audio material, software, logos, product packing and trade dress, trade secrets pertaining to its products or services (collectively, “Intellectual Property Rights”).  All rights in our products belong exclusively to Federici Brands LLC and are protected from reproduction, imitation, dilution or confusing or misleading uses under US and international trademark and copyright laws. The use or misuse of these trademarks, copyright or any related materials is expressly prohibited and nothing stated or implied on any Platforms confer on you any license or right under any trademark or copyright owned by us.  

Miscellaneous
Although we strive to be as accurate as possible, we do not warrant that product descriptions or other content on our websites or Platforms are free from error, complete or current.  

Limitation of Damages. 
To the maximum extent permitted by law, in no event shall we be liable to you for any indirect, special, consequential or exemplary damages arising out of or relating to your use of this Site or any other Platform.  

Disclaimer of Liability. 
To the maximum extent permitted by law, Federici Brands LLC disclaims all warranties, express or implied, including but not limited to, warranties of merchantability and fitness for a particular purpose.

Promotions
Unless stated otherwise, every promotion with a free gift is limited to one per order and excludes kits, sale items, travel sizes and salon orders.

We reserve the right to change these Terms and Conditions, this website, and all content at any time without prior notice to you.